Wednesday, February 6, 2013
Dear Pemco, In order to keep up with the times, I should be able to download an app for Pemco from any of the app stores (Google Play, Apple store...). This would give add benefits to your members, including ability to see policies, see ins card and get my policy number without making a call. I should also be able to do all of this on your website as well. If I can get into my bank account with a username and password, I should be able to see my policy with you without entering my policy number. It really is a waste of time for my to call your call center when all I want to get is my policy number.